FAQ | MG Falconer Precious Metals Limited

FAQ

Home Support FAQ

1.Is there any charge or minimum deposit amount for opening an account? 

 

No charge for opening a new account. The minimum margin requirement would be the amount of 1KG gold bar at spot price. 

 

2.Is there any charge or minimum deposit amount for opening an account?

 

Yes, you could apply for a demo trading account via our trading terminal on PC/tablet/mobile phone. Both live trading account and demo trading account operate on the same trading terminal. Same market data and operating methods would help you familiarize to the operation of trading platform and know more about precious metals investment.

 

3.What can I do if I forget the login password?

 

You could send us a request email to account@mgf.com.hkfor resetting the login password. The new password would be sent to your registered email address. 

 

 

4.What is the currency used for trading? 

 

The default currency is US dollar. If you deposit in Renminbi, the market rate as issued by MG Falconer would be adopted as the exchange rate. The exchange rates are fair and open, we will not change any charge or bid-spread with regard to such conversion.

 

 

5.What kind of currency can I deposit?

 

You can deposit US dollar and Hong Kong dollar, and there is no limitation on deposit amount.

 

 

6.What kind of currency can I withdraw?

 

The amount in US dollar would be withdrawn and credited to your registered bank account. If your bank account is Renminbi account, the market rate as issued by the MG Falconer will be adopted as the exchange rate. The exchange rates are fair and open, we will not change any charge or bid-spread with regard to such conversion.

 

 

7.Is there handling fee for deposit or withdrawal of money?

 

We would not charge any handling fee on deposit or withdrawal of money, except for the special cases. 

 


 

*The mentioned handling fee do not include any bank handling charges. MGF reserves the right to amend the mentioned arrangement at any time without prior notice.